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RocketUK Support

Windows Service Pack 2 Pop-up Blocker
Windows XP Service Pack 2 contains a new pop-up blocker feature that may inhibit your ability to view web pages or download files.

When you are browsing and the pop-up blocker has blocked something, a yellow bar will appear below the address bar (as seen in the screen shot below) beginning with the words ‘Pop-up blocked.’

Support example

Click on this yellow bar to view the menu.
Next select the option labeled Always Allow Pop-ups from This Site… so that they are never blocked again for the RocketUK.net website.

 

Enabling Pop-UP from an IE toolbar (like Yahoo Toolbar, MSN or EBay)
If you are using an IE toolbar which blocks pop-up windows, click on the appropriate toolbar icon to allow pop-up windows when using RocketUK.net.

 

Enabling Pop-UP windows in Internet Explorer
To check if your version of IE can block pop-up windows, go to your IE menu, select TOOLS and look for pop-up blocker.
(an example of this is shown below)
If you find this option in the tools menu, you will need to enable pop-up windows by following these simple instructions.

Please select Pop-up Blocker settings and then  Always allow Pop-ups from This Site


Support example

 

When you select this option, a window will appear. As shown below, type in www.rocketuk.net and click the ADD button

Support example

Support example

www.rocketuk.net will now appear in your Allowed "safe" Sites box.
Click the CLOSE button. Your IE browser will now operate correctly when you visit www.rocketuk.net and allow pop-up windows to be displayed on the RocketUK.net website.

Checking that everything is OK
At the bottom of your browser window, you will see a small icon with a "no-entry" sign in the bottom left hand corner of the icon. This icon appears whenever a website uses pop-up windows. This is called your pop-up blocker icon. This icon tells lets you know that your browser will block pop-up windows from websites that have not been added to your "safe list" (www.rocketuk.net should be in your safe list now)

Support example

You can make quick changes to the popup-blocker settings by right clicking on this icon. When you do, a small menu will appear. You can use this to control which websites you want on your safe list and which websites you do not. You can also allow or block pop-ups temporarily if needed.

Support example

When you enter a website that is on your safe list, the "no-entry" symbol will change to a green tick. This means that you have told your browser that the site you are visiting is safe and pop-up windows will be allowed.

Support example

 
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Midland Computers Ltd, Unit 4, Sovereign Park, Halesfield 24, Telford, Shropshire, TF7 4NZ
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Registered in England & Wales no. 3857880      Midland Computers Ltd, Unit 4, Sovereign Park, Halesfield 24, Telford, TF7 4NZ       VAT Registration no. 742 2845 34